Who we are

Hope Children’s & Neonatal Hospital Limited (“Hope Children’s”, “we”, “us”, or “our”) is a registered healthcare institution based at Block 3, Garba A. Idris Street, Kado, Abuja, Nigeria. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website at hopehospital.ng and when you access our services.

What information we collect

• Personal identification information: name, date of birth, address, phone number, email address
• Medical and health information provided by you or on behalf of your child in the context of a clinical consultation
• Booking and appointment information
• Communications sent to us via the website, WhatsApp, or email
• Website usage data collected through cookies and analytics tools

How we use your information

• To provide medical care and manage your child’s clinical records
• To communicate with you about appointments, results, and follow-up care
• To send booking confirmations and reminders
• To respond to your enquiries
• To improve the quality of our website and services
• To comply with our legal and regulatory obligations as a healthcare provider

How we protect your information

We take the security of your personal and medical information seriously. Your data is stored securely, accessible only to authorised clinical and administrative staff, and handled in accordance with applicable Nigerian data protection legislation, including the Nigeria Data Protection Regulation (NDPR).

Sharing your information

We do not sell your personal information to third parties. We may share information with other healthcare providers where this is necessary for your child’s care, or where required by law. We will always seek your consent before sharing information in any other context.

Your rights

You have the right to access, correct, or request deletion of your personal data held by Hope Children’s. To make a request, please contact us at hello@hopehospital.ng or call us directly.

Cookies

Our website uses cookies to improve your browsing experience and understand how the site is used. You may adjust your cookie preferences at any time via your browser settings. [DEV NOTE: Insert cookie consent banner with granular options at launch.]

Contact

For any privacy-related queries, please contact: hello@hopehospital.ng.